Terms and Conditions

All prices, terms & service charges are quoted in U.S. dollars. Our terms are NET thirty (30) days. All past due accounts are subject to a service charge of 1 1/2 % per month (18 % APR).

Return Policy & Defective Items

We stand behind the quality of our products. If your merchandise is defective, we will gladly replace it at no charge.

If you are displeased with your purchase of any non-custom merchandise, simply call for authorization to return the merchandise within thirty (30) days. We will gladly exchange the item or refund/credit your payment less shipping & handling charges and a restocking fee unless an error was made on our part.

Returns for Clerical Apparel: Returns for clerical apparel (including, but not limited to shirts, shirtfronts, collars, collarettes, albs) are subject to a 20% restocking fee. Dress clerical shirts (# 195, # 200, & #203) are non-returnable as they are made to order.

All other merchandise is subject to a 15% restocking fee.

All returns require prior authorization and no credit or refund will be given on merchandise returned after thirty (30) days from the date that we ship your order. Custom-designed or custom-made items cannot be returned.

Sales Tax

Residents of Massachusetts are subject to Mass. Sales Tax.

Shipping and Handling Charges

Shipping and Handling charges are not included in any of the prices on this site unless otherwise noted. Shipping and Handling Charges are non-refundable.

Egan's Church Supply will only ship within the Continental United States, Alaska, Hawaii, U.S. Possessions, U.S. Military bases, Canada, and Northern Europe. 

All shipping terms on our site (including free shipping on select items) are for the continental United States only (48 states). For all other areas, additional charges may be needed. We will contact you if additional fees are needed.

Laws Regarding the Sale of Wine

Federal & State Laws Limit Our Sales To Church Institutions.  NO SALES To Individual Persons Are Allowed. Some states restrict wine sales via the internet. Before shipping your order, we will check with your state offices.

Charge Accounts

Charge Accounts are verified church institutions that have established an account with us. Charge orders MUST be $10.00 or more. Orders for less than $10.00 must be prepaid and include $6.95 postage and handling.

If you do not have an account, orders must be prepaid or charged using VISA, or MASTER CARD. When ordering, please include your charge number, expiration date, and name of card holder. Online payments can be made through PayPal using our shopping cart.

Toll Free (800) 235-0003

When calling our Order Line, we ask that you have your order well organized, which includes the catalog you are ordering from, page number, and the item catalog number.

Loss and/or damage in transit

All items are carefully packed according to shipping standards. Damage may occur due to rough handling by the carrier. Please inspect your package for any obvious signs of damage while the driver is present if possible. Please make a note on the shipping document of any damage. Open all packages with care. Please follow the instructions below for reporting damaged items to us:

UNITED PARCEL SERVICE

Claims for damaged merchandise must be reported to us within 24 hours after receipt of same. Save the wrapper, container, packing, etc. and prepare the shipment for return to us. We will arrange for United Parcel Service to pick-up the damaged package and claim will be filed from our office. Replacement of damaged items will be sent to you after inspection is made.

 

PARCEL POST (U.S. Mail)

Claims for damaged merchandise must be reported to us within 24 hours after receipt of same. Notify us immediately and we will inform you how to return the shipment. We will replace the items and file claim for the damage.

Gift certificates

Certificates are issued in any amount & may be used for catalog orders or store purchases. 

Specials and WebPay Pricing

Specials that appear on this website may not reflect a sale in our stores. Specials that appear on this site cannot be combined with any other offer. 

WebPay Pricing is available only when ordering online through PayPal. All other orders placed with us via phone, fax, or e-mail will be charged list price.

***All prices on this site are subject to change without notice***

Revised: October 12, 2005 .
2001-2012
All rights reserved.


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